Service Record: bulk-import
Detailed information about this service record
Service Details
Information about the service performed
Breville Barista Express
Model: BES870XL
Issue Description
Machine producing weak espresso with reduced pressure
Diagnosis
Significant mineral buildup in boiler and water pathways
Work Performed
Complete descaling of boiler, group head, and water pathways. Cleaned shower screen and portafilter.
Recommendations
Recommend using filtered water and performing descaling every 3 months to prevent mineral buildup.
Follow-up Notes
Recommended follow-up descaling in 3 months
Your Rating
"Mike did an excellent job. The machine is working perfectly now, and he provided great advice on maintenance."
Service Information
Service Date
Mar 12, 2023
Service Type
Repair
Status
completed
Cost
$45.00
Warranty
Covered
Labor covered under Premium subscription, parts would be extra if needed
Technician
Mike Johnson
EspressoFix Services
Contact
555-123-4567
mike@espressofix.example.com
Recommended Follow-up
Jun 12, 2023
Technician Recommended Products
Products recommended by your service technician to maintain your machine
58mm Precision Tamper
Professional-grade tamper with ergonomic handle for consistent, level tamps every time.
Note from John Technician:
Your current tamper is showing signs of wear. This precision tamper will help you achieve more consistent extractions.
Silicone Group Head Gasket
High-quality silicone gasket that lasts longer than rubber and provides a better seal.
Note from John Technician:
Your current gasket is due for replacement. This silicone version will last longer than the standard rubber one.