Repair #REP-3456
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Repair #REP-3456
Repair Details
Machine Model
La Marzocco Linea Mini
Serial Number
LMLM2020789012
Issue Description
Machine trips circuit breaker when turned on. No other symptoms before power cut.
Date Submitted
4/16/2023
Estimated Completion
4/26/2023
Diagnostic Report
Short circuit in the main power board. Possible water damage.
Diagnosed on 4/18/2023
I've diagnosed your La Marzocco Linea Mini. There's a short circuit in the main power board, likely caused by water damage. Since this is a high-end machine, I'll need to order specific parts from the manufacturer.
That's concerning. Is this covered under warranty? And how long will the parts take to arrive?
Yes, this is covered under your warranty. I've placed the order for the parts, which should arrive within 5-7 business days. La Marzocco parts sometimes take a bit longer due to their specialized nature.
Customer Information
Technician
Alex Rodriguez
Assigned Technician